Vigilus LLC

A successful deployment of software, any software, is much more than simply loading the program onto a server and some user PCs!

One of the major reasons why CRM deployments fail is lack of a well-defined deployment plan. This plan addresses a wide variety of business and technical issues, including:

• Define the User community: What are their specific requirements? What are their expectations of the software? What's in it for them?
• Define Training needs & logistics
• Define Security Requirements - User, Administration and Management
• Define Business and Technical Owners and their roles
• Understand the business problem(s) that the software is intended to solve
• Customizations